Building a Resilience Program - A Case Study
11:00 AM - 12:00 PM Pacific
Event Type(s)
CE Available
Event Description


There are numerous programs at Seattle Children’s that are designed to provide support for organization staff members. These were managed by separate units and sometimes overseen by different leaders. The program was reorganized to report to one leader, and an overarching evaluation approach was implemented. This presentation will review the various programs, the reorganization process, and the use of  tools that focus on engagement, recognition and support to build resilience in staff, patients and families.


1.  Participants will identify the foundational elements for building resilience.

2.  Participants will describe the linkages between engagement, recognition and support as they relate to resilience. 

3.  Participants will identify the importance of measuring interventions in order to guide the program.


Ann Moore RN-BC MSN, Director of Resilience and Connections, Seattle Children’s Hospital

1 CE Available
A valid RN license is required along with attendance and completion of the post event CE survey. Continuing Education Provider approved by the California Board of Registered Nursing, Provider #17495

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